Privacy policy

Kachoo Kids Privacy Policy

We know how important your family’s privacy is – here’s how we keep it safe!

At Kachoo Kids, we care about your privacy. Here’s how we look after your information when you visit our website (https://www.kachookids.co.za) or buy our products.

1. What We Collect
We only ask for the information we need to help you. This might include:
• Your name and contact details
• Shipping and billing information
• Other details needed to deliver your orders or answer your questions

2. How We Use Your Information
We use your information to:
• Deliver your orders
• Send you updates about your order or Kachoo Kids news
• Make our website and products better
• Follow legal rules for records

3. How We Protect Your Information
We keep your information safe using reasonable security measures. We only keep it as long as we need it.

4. Sharing Your Information
We will never sell your information. Sometimes, we may share it with trusted helpers, like couriers or payment processors, so we can deliver your order. We may also share it if the law requires us to.

5. Links to Other Sites
Our site may link to other websites. We’re not responsible for their privacy rules, so please check their policies before sharing your information.

6. Your Rights
You can:
• Say no or change your mind about sharing your information
• Ask to see, correct, or delete your information
• Contact South Africa’s Information Regulator if you think your privacy rights were not respected

Please note: refusing some information may mean we can’t provide certain services.

7. Consent
By using our website or buying our products, you agree to how we collect and use your information.

8. Questions or Concerns?
Email us at tina@kachoo.co.za or visit us at:
41 Halifax Road, Pinetown, South Africa

Effective Date: 16 September 2025